As we are providing paid service of publication, we need to follow the Cancellation & Return Policy, so that we do not go under any losses. So these are some Cancellation & Return Policy of Namya Press Publication, which you have to follow when you are coming under our contract.
Like any other company, we have something different form of cancellation and refund policy. We do not only apply for cancellation and refund from the client-side but also if any mishappening caused from outside.
So Namya Press goes with 2 types of cancellation policy, one is Service Cancellation Policy which is usually for clients and another one is especially from Namya Press which is Product Cancellation Policy. Basically, this policy will apply when any mistake is done by our press.
Service Cancellation Policy:
Our publishing services cancellation policy states that any order canceled within 24 hours will be refunded in full after deducting of processing fee.
If an order is canceled within 3 days of placing the order and no work has commenced then only 50% of the service order amount will be refunded.
Product Cancellation Policy:
Under the Product Cancellation Policy, cancellation of the product will be done if the product ordered is defective or in any way damaged from our side, then in this case a full refund or replacement of the order will be made.
Though the guarantee of this policy does not extend to:
- In case the product is used
- If the product is damaged at the receivers end
- If proof of buying the product cannot be identified.
All information needs to be provided to us at publish@namyapress.com
Refund Policy:
The refund Policy of Namya Press is quite simple and straight to understand. At any stage, if you feel that you have received wrong and unsatisfactory product even after your concert, then we are ready to give a suitable refund over our service.
Once we receive the proof of the damage and the order placed is confirmed, money id wired with the same will get back to you within seven working days. For further proceeded, you can be asked to provide us required bank details or any information needed to transfer the respective amount to you.
To get our service, please Contact us.